What does this policy cover?

This policy describes how the imagination hub will make use of your and your child’s data when you book or attend a class or event with us or when you buy a product or service from www.theimaginationhub.co.uk.
It also describes your data protection rights, including a right to object to some of the processing which the imagination hub carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

What information do we collect?

We collect and process personal data about you when you interact with us, and our website, attend one of our classes or book an event and when you purchase goods and services from us. This includes:

• your and your child’s name
• your and your child’s gender
• your child’s age/date of birth
• any allergies you or your child may have,
• your marketing preferences, including any consents you have given • any enquiries you submit to us
• your home address, email address and phone number
• any disability information where you would like us to cater for your child’s needs
• your child’s photographs and videos during our classes for our training and promotional material or when you submit them for our competitions.

What information do we receive from third parties?

Sometimes, we receive information about you from third parties. These are outlined below:

• when you book a class or event we receive your payment details from our third party booking service provider

How do we use this information, and what is the legal basis for this use?

We process this personal data for the following purposes:

• To fulfil a contract, or take steps linked to a contract: this is relevant where you make a purchase from us or enter a competition we run. This includes:

• communicating with you
• verifying your identity
• taking payments
• reserving a space for you in our classes when you book a class with us or attend your event or private parties

How do I get in touch with you?

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch with us via email hello@theimaginationhub.co.uk.